Heartlands Hospital Visiting Times 2025

Are you looking for the Heartlands Hospital Visiting Times to plan your visit?

Knowing the correct visiting hours is essential to ensure you don’t miss the chance to support your loved ones during their stay.

The hospital has specific times for general wards, critical care units, and special departments, making it important for visitors to stay informed.

This guide will help you understand the visiting schedules and other important details to make your visit as smooth and helpful as possible.

Heartlands Hospital Visiting Times

Heartlands Hospital Visiting Times 1

Heartlands Hospital has established specific visiting hours to ensure patients receive adequate rest and care while allowing family and friends to provide essential support. Understanding these schedules is crucial for planning visits effectively.

General Wards Visiting Schedule

For most general wards at Heartlands Hospital, visiting hours are as follows:

  • Monday to Sunday: 11:00 AM – 8:00 PM

These hours are designed to offer flexibility for visitors while maintaining a conducive environment for patient recovery.

It’s advisable to confirm specific visiting times with the relevant ward, as certain areas may have variations based on patient needs.

Critical Care Units Visiting Schedule

Critical Care Units (CCUs) have tailored visiting hours to balance patient care with the benefits of family presence:

  • Daily: 11:00 AM – 7:00 PM

Due to the sensitive nature of care in CCUs, these hours are structured to minimise disruptions. Visitors are encouraged to coordinate with the nursing staff to ensure visits align with the patient’s care schedule.

Adhering to these visiting times helps maintain a supportive environment conducive to patient healing and well-being.

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Special Considerations for Visiting

Special Considerations for Visiting

Certain departments at Heartlands Hospital have specific visiting guidelines to accommodate the unique needs of patients and their families.

Maternity and Neonatal Units

In the Maternity Wards, partners are welcome to visit at any time, providing continuous support to new mothers. Other visitors are permitted during standard visiting hours, typically from 11:00 AM to 8:00 PM.

In the Neonatal Units, parents can visit their newborns at any time, ensuring they can be present for their baby’s care.

Grandparents may visit between 11:00 AM and 8:00 PM when accompanied by a parent, allowing extended family to support the new family unit.

Paediatric Wards

Parents are encouraged to stay with their child at all times, fostering a comforting environment for young patients.

Other visitors are allowed during standard visiting hours, with a maximum of two visitors at a time, ensuring the child receives adequate rest and care.

These tailored visiting guidelines are designed to support the well-being of patients and their families during their time at Heartlands Hospital.

Guidelines for Visitors

Guidelines for Visitors 9

To ensure a safe and comfortable environment for all patients and visitors at Heartlands Hospital, adherence to the following guidelines is essential.

Health and Safety Protocols

Visitors are requested to observe the following health and safety measures:

  • Symptom Awareness: Refrain from visiting if experiencing symptoms such as cough, fever, diarrhoea, or vomiting to prevent the spread of infections.
  • Hand Hygiene: Utilise hand sanitiser stations upon entering and exiting wards to maintain cleanliness and reduce infection risks.
  • Personal Protective Equipment (PPE): Follow any PPE guidelines provided by hospital staff, including wearing masks when required, to protect both patients and visitors.
  • Social Distancing: Maintain appropriate distancing from other patients and visitors, especially in communal areas, to minimise potential transmission of illnesses.
  • Adherence to Staff Instructions: Comply with any additional instructions or protocols communicated by healthcare professionals during the visit.

By following these protocols, visitors contribute to a safer hospital environment, supporting the health and recovery of all patients.

Visitor Numbers and Duration

To balance patient care with the benefits of visitation, the hospital has established the following guidelines:

  • Number of Visitors: A maximum of two visitors per patient is allowed at any given time to prevent overcrowding and ensure a restful environment.
  • Visiting Hours: Visits should occur within the designated visiting hours specific to each ward. For example, general wards typically allow visitors from 11:00 AM to 8:00 PM. It’s advisable to confirm specific times with the relevant ward.
  • Visit Duration: While there is no strict time limit, visitors are encouraged to keep visits concise to allow patients ample time for rest and medical care.
  • Special Arrangements: For circumstances requiring visits outside standard hours, such as critical conditions, please discuss with the ward manager to make appropriate arrangements.

Adhering to these guidelines ensures that all patients receive the necessary care and rest, while still benefiting from the support of their loved ones.

Contact Information for Further Assistance

Contact Information for Further Assistance

For specific inquiries or to confirm visiting times, please contact the relevant ward directly at Heartlands Hospital.

Below is a selection of key wards and their contact numbers:

Ward/DepartmentTelephone Number
Antenatal Nurse Station0121 424 0730
Cardiology0121 424 3736
Cedar Ward0121 424 1883
Emergency Department (A&E)0121 424 0265
Maple Ward0121 424 3517
Maternity0121 424 2682
Neo Natal Unit Nurse Station0121 424 3508
Ward 10121 424 0201
Ward 20121 424 0202
Ward 30121 424 0203
Ward 40121 424 0204
Ward 50121 424 0205
Ward 60121 424 0206
Ward 70121 424 0207
Ward 80121 424 0208
Ward 90121 424 0209
Ward 100121 424 0210
Ward 110121 424 0211
Ward 120121 424 0212
Ward 140121 424 0214
Ward 150121 424 0215
Ward 160121 424 0216
Ward 17 (Beech Ward)0121 424 2581
Ward 18 (Rowan Ward)0121 424 2986
Ward 190121 424 0219
Ward 200121 424 0220
Ward 210121 424 0221
Ward 22 (Medical Assessment Unit)0121 424 0222
Ward 23 (Medical Assessment Unit)0121 424 0223
Ward 240121 424 0224
Ward 260121 424 0226
Ward 270121 424 0227
Ward 280121 424 0228
Ward 290121 424 0229
Ward 300121 424 0230

For a comprehensive list of ward contact numbers, please visit the www.uhb.nhs.uk.

Reaching out to the specific ward ensures you receive the most accurate and up-to-date information regarding visiting times and any special considerations.

Understanding the Heartlands Hospital Visiting Times ensures that you can plan your visit efficiently while respecting the hospital’s schedule.

Being informed about the specific hours for general wards, critical care units, and special departments like maternity and paediatrics can make a significant difference in the patient experience.

We hope this guide has clarified your questions about visiting times. For further information or if you have any additional questions, feel free to share your thoughts in the comments or visit our other helpful articles on hospitalvisitingtimes.com.

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